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Q. I selected low quality. Why do my images still take so long to upload?
A. When you upload a new image it gets uploaded to our servers just like it is on your computer. The quality is set when you or someone else views the image. If you want your images to upload to our servers faster you may want to scale them down in width and height before you upload them.
Q. How can I upload full size images?
A. You can upload full size images by unchecking the resize button on the image upload page.
Q. How can I make my images upload faster?
A. If your images are large, scale them down in size with an image editing program before you upload them.
Q. How many folders can I have?
A. You can have an unlimitted amount of folders with unlimitted images within a folder. To keep your images as organized as possible try not to put to many images into one folder.
Q. How can I unsubscribe?
A. You can easily unsubscribe by going to Account/Preferences and clicking the unsubscribe button. Your account will be close and you will be taken to paypal to cancel your subscription with us.
Q. Why are my images renamed?
A. If your filenames on your images are too long they are shortened when uploading them. If you have already uploaded a file with the same name as the one you are currently uploading we assign a 4 digit number to the beginning of your file so that you don't over-write the file that you uploaded before.
Q. What type of files can I host?
A. You can host JPG, GIF and PNG files. If you need support for other file types please contact us and we may be able to add support for them.
Q. How do I share my pictures with other users ?
A. While in your account, you can create galleries and slideshows from existing folders and email your friends the automatically gererated URL you get from our system. E.g. a typical URL for a slideshow will be something like : http://www.BetterShots.com/ss.php?fid=435. This is a slide show that points to the Demo Folder. Another way to share single photos is to email your friends the URL shown under each picture (click on a desired picture first and you will see the URL generated). We will improve the way to share pictures. Please be patient and support our site. Thank you.
Q. How do I file a complaint regarding an image copyright issue?
A. You need to email support@bettershots.com and provide the exact URL where you have seen the image, detailed proof that you are the owner of the image (copyright proof). Once proof has been validated the requested image will be removed from our servers within 180 days of receiving the complaint. You should also research on your own how to secure your own images against theft.
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| FREE Plan $0.00/mo. |
500mb Disk Space
1500mb/month Bandwidth
Our Branding On Your Images
Create Image Portfolios
Create 360 Spins
Create Slide Shows
Create Auction Galleries
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| < More Info |
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| Beginner Plan Plan $0.99/mo. |
2500mb Disk Space
5000mb/month Bandwidth
No Branding On Images
Create Image Portfolios
Create 360 Spins
Create Slide Shows
Create Auction Galleries
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| < More Info |
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| Intermediate Plan Plan $1.99/mo. |
7500mb Disk Space
15000mb/month Bandwidth
No Branding On Images
Create Image Portfolios
Create 360 Spins
Create Slide Shows
Create Auction Galleries
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| < More Info |
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| Professional Plan Plan $5.95/mo. |
Unlimited Disk Space
Unlimited Bandwidth
No Branding On Images
Create Image Portfolios
Create 360 Spins
Create Slide Shows
Create Auction Galleries
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| < More Info |
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